Last updated: July 21, 2026
1. Service provider
Hepteon is operated by We Are Content LLC, a company incorporated in Delaware, USA (EIN 30-0890847), with a mailing address at 1709 N Francisco Ave, Chicago, Illinois 60647 (correspondence only; no physical offices or employees in the USA). It is a 100% online SaaS platform. Contact: [email protected].
2. Purpose
An AI-powered marketing SaaS platform for SEO, GEO and AEO: auditing, keyword research, content generation, and the publishing, editing and management of content on the accounts you connect, such as Google (including the Google Business Profile), social networks, CMS and ecommerce platforms.
3. Eligibility and account
You must have legal capacity to contract and, if acting as a consumer, be of legal age in your country. The information you register must be truthful and up to date. You are responsible for keeping your credentials confidential and for the activity on your account.
4. Acceptable use
You may not use the service for unlawful purposes, to infringe third-party rights, to generate misleading or defamatory content, or to circumvent security measures. We may set reasonable technical and usage limits.
5. AI-generated content
AI content is a proposal you must review before publishing. Hepteon does not guarantee the accuracy, truthfulness, originality or legal suitability of the generated content; final editorial responsibility is yours.
6. Intellectual property
The platform, its software and trademarks belong to Hepteon or its licensors. The final content you generate and approve belongs to you, to the extent it is protectable. Depending on the jurisdiction, material generated solely by AI may not be protected by copyright; it is up to you to verify its protectability and non-infringement before any commercial use.
7. Third-party data
If you process third-party personal data through the service, you act as controller and we act as processor, under the DPA available at https://www.hepteon.com/en/data-processing-agreement-dpa/, which forms part of these Terms.
8. Prices, taxes and payments
Prices are stated in US dollars (USD) and charged through Stripe. Prices are exclusive of taxes: you are responsible for the indirect taxes applicable in your country (VAT/GST), which will be added where the law requires. We may request your country and, where applicable, your tax ID for correct invoicing.
9. Term, renewal and cancellation
The subscription renews automatically for equal periods unless cancelled. You may cancel at any time from the application or by writing to support; it takes effect at the end of the current period. Unless applicable law provides otherwise, periods already started are not refunded.
10. Consumers (non-excludable rights)
If you contract as a consumer, you retain the mandatory rights your country of residence grants you that cannot be excluded by contract; those rights prevail over any conflicting clause. In particular, in the EU/EEA you have 14 calendar days to withdraw; for digital services, if you request immediate start and expressly acknowledge that you will lose that right once the service is fully performed, you accept that loss to the extent the service has been provided.
11. Warranties
The service is provided “as is” and “as available”. Hepteon does not guarantee specific rankings, traffic volumes or SEO results. This does not affect the mandatory legal warranties of consumers in their country of residence.
12. Limitation of liability
To the maximum extent permitted by law, Hepteon’s total aggregate liability is limited to the amount actually paid in the twelve (12) months preceding the event giving rise to the claim, and it is not liable for indirect damages or loss of profit. Nothing excludes liability that the law does not allow to be excluded (willful misconduct, gross negligence, harm to persons, or mandatory liabilities toward consumers).
13. Indemnity
The client shall hold Hepteon harmless from third-party claims arising from the content it publishes or from use of the service in breach of these Terms or the law.
14. Suspension and termination
We may suspend or terminate the service for non-payment, breach of acceptable use or security risk, with notice where reasonably possible.
15. Changes
We may update these Terms. Material changes will be notified at least 30 days in advance to clients with an active subscription, indicating the effective date; if you disagree, you may cancel before that date without penalty. Continued use thereafter implies acceptance.
16. Governing law and jurisdiction
These Terms are governed by the laws of the State of Delaware, USA, and disputes are submitted to the competent state or federal courts of Delaware, waiving any other venue. However, if you contract as a consumer and the mandatory law of your country of residence grants you rights or a venue that cannot be excluded by contract, those rights are respected and prevail as applicable.
17. General provisions
Assignment: you may not assign the contract without our consent; we may assign it to a successor entity. Severability: the invalidity of one clause does not affect the others. Force majeure. Notices: to the email associated with your account. Entire agreement: these Terms, the Privacy Policy, the Cookie Policy and the DPA constitute the entire agreement.